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Consumer Rights & Disputes

LeaseLedger maintains structured procedures for investigating disputes and correcting verified inaccuracies in accordance with applicable law.

Commitment to Data Accuracy

LeaseLedger furnishes rental payment performance information submitted by participating housing providers. We maintain internal procedures designed to promote accuracy, validation, and responsible data furnishing practices.

 

If information is determined to be inaccurate, incomplete, or not verifiable, corrective action is taken in accordance with applicable requirements.

How to Submit a Dispute

Consumers who believe information furnished by LeaseLedger is inaccurate or incomplete may submit a dispute through the consumer reporting agency displaying the information or contact LeaseLedger directly.

Option 1: Through a Consumer Reporting Agency

If you submit a dispute through a consumer reporting agency, the agency will transmit the dispute to LeaseLedger for investigation. LeaseLedger will conduct a reasonable investigation and respond within applicable legal timelines.

Option 2: Directly with LeaseLedger

Disputes may be submitted directly to:

compliance@leaseledger.org

 

Please include the following information:

  • Full legal name

  • Current mailing address

  • Rental property address

  • Description of the dispute

  • Any supporting documentation available

 

Incomplete submissions may delay review.

Investigation Process

Upon receipt of a dispute, LeaseLedger reviews relevant records and may contact the participating housing provider for verification.

 

Where information is confirmed to be accurate and verifiable, reporting will be maintained. Where information is determined to be inaccurate or not verifiable, corrective action will be processed.

 

Investigations are conducted in accordance with applicable timelines.

Identity Theft & Fraud

If you believe information has been reported as a result of identity theft or fraud, please include supporting documentation such as an identity theft report or police report, where available, to assist in our review.

Important Disclosures

LeaseLedger does not provide credit repair services

LeaseLedger does not guarantee credit score outcomes

LeaseLedger does not collect rent payments

​LeaseLedger operates through participating housing providers only

Contact LeaseLedger

For additional inquiries related to dispute procedures or reporting practices, please contact:

 

compliance@leaseledger.org

 

305 Lincoln Road, Floor 2

Miami Beach, FL 33139

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